You know, I honestly don't know. Gaming has since evolved past large group social seeking gaming into more of a private party social gaming. Server browsers are all but gone, nearly every game supports private party groups, and there is no longer a need for giant networks like this, except in very niche games, and even then, everyone is familiar with clients like discord that even though people might join a server, they aren't going to seek out the community or the discord for that server beyond basic support. People are also in dozens of discord servers. I can't name how many I've joined, used for a single day for support in some way, and haven't opened that discord since.
Pretty much the only appeal communities like SG have are people in our generations, who seek out the nostalgia of it, or communities centered around social differences or beliefs.
My honest opinion, servers aren't really needed anymore, expect for what the community wants to do. SG does not have to have a counter-strike server. It does not need to have a rust server. But, if the community wants to have one, then by all means, keep one active. Gaming Communities are no longer measured in success by their servers. Servers in general are becoming outdated. People are also no longer interested in the 'gaming community' that runs a server either. It's just another brand in the mass of brands. Chances are the next time they play the game, they'll just click the matchmaking button with whatever settings they want. Short of survival games, there is literally no need or desire to join the same server in modern gaming.
Instead, I think we should be focusing on both discord and the website/forums. SG right now has very limited, if not any, discoverability. Short of typing Steam Gamers, you'll have trouble finding anything regarding it on Google difficult. When was the last time someone put work into SEO? I know it was mentioned that the website is a technical nightmare, but honestly, it's probably far more important than anything else that could be done. What can we offer to bring more traffic here? Perhaps a resource network of how to run and operate your own gaming server? Maybe some useful SG plugins for games that you have to come here to download for your own server? Not sure if that would cause member retention, but at least it'd be some traffic.
There is still a need for a social setting like the forums though. If there wasn't, Reddit would not still be around.
You have to come to a realization though Dom, Steam-Gamers is all but dead. It hasn't been months or a short time. Its been years, and it has been in a constant decline even under your leadership. I'm not saying you have to resign, I don't think it'd make a difference at this point. What was done is done. But, what you guys are doing isn't going to bring new players. You can probably count the amount of people excited by your announcement on a single hand. Do something different to expect different results. Right now you are doing the same exact thing as Edge Gamers, and they are dying. You are doing the same thing as Hellsgamers, and they are dead. You are doing the same thing as 99% of other gaming communities that no longer exist, and SG is all but gone because of it.