Kamakazii101 Posted October 10, 2009 Content Count: 316 Joined: 05/02/09 Status: Offline Share Posted October 10, 2009 Alright, so today when I went to log into steam I entertered my password but it wouldn't work, so I'm like "WTF?". Thinking it just might be an error on my part I clicked on "forgot login info" so I could change my password. A few steps later it sent an email to me containing a verification code and a secret question. But whenever I entered the secret answer and entered my new password it would always say: "cannot change password, either your new password is invalid, or you entered your secret answer incorrectly" I'm pissed now becuase I've tried this dozens of times but nothing is working, so I can't get into steam...any suggestions? Link to comment
ReGIONALS Posted October 10, 2009 Content Count: 1844 Joined: 07/27/08 Status: Offline Share Posted October 10, 2009 ok you need to put in a support ticket did you buy any games lie css through the store where you have like a keycode for ti? Link to comment
Kamakazii101 Posted October 10, 2009 Content Count: 316 Joined: 05/02/09 Status: Offline Share Posted October 10, 2009 I have bought several yes, where would I find this code and how would I go about using it? Link to comment
McCallum Posted October 10, 2009 Content Count: 243 Joined: 06/17/09 Status: Offline Share Posted October 10, 2009 Did you save your purchase information like your credit card number, PayPal email, transaction IDs, etc.? Make sure you do that everytime you purchase a new game. Print any papers that you think need to be printed. If your account is one day hijacked, you'll have no problem getting it back if you provide Steam with enough proof. Link to comment
Kamakazii101 Posted October 10, 2009 Content Count: 316 Joined: 05/02/09 Status: Offline Share Posted October 10, 2009 (edited) I have it printed somewhere around here....still not sure what I need to do though lol *Edit* It's working now xD I went searching through some stuff around my desk and found a very old piece of paper with the answer to that damn question....it's all good now lol... Edited October 10, 2009 by Kamakazii101 Link to comment
anomo Posted October 12, 2009 Content Count: 220 Joined: 10/15/08 Status: Offline Share Posted October 12, 2009 I have it printed somewhere around here....still not sure what I need to do though lol *Edit* It's working now xD I went searching through some stuff around my desk and found a very old piece of paper with the answer to that damn question....it's all good now lol... fail...cannot even answer a question about your life that you asked yourself xD Link to comment
Maniac Posted October 13, 2009 Content Count: 3299 Joined: 04/08/09 Status: Offline Share Posted October 13, 2009 fail...cannot even answer a question about your life that you asked yourself xD Please stfu, lots of people forget that type of stuff. Its not something you keep at the top of your mind 24/7 Link to comment
anomo Posted October 13, 2009 Content Count: 220 Joined: 10/15/08 Status: Offline Share Posted October 13, 2009 Please stfu, lots of people forget that type of stuff. Its not something you keep at the top of your mind 24/7 i know, its just... funny Link to comment
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