TheMxPenguin Posted February 16, 2013 Content Count: 228 Joined: 08/25/10 Status: Offline Share Posted February 16, 2013 so some on some how got to my email that i use for xbox live (when used xbox) and steam and changed my password and my security question to something in german. then changed my email for my steam to something else. i finally got my email back to find an email that was confirming that my information was changed and that guy apparently opened it and confirmed it. so whats the best way of going about this. Note: yes my credit card info is on the steam account. Link to comment
SilentGuns Posted February 16, 2013 Content Count: 4799 Joined: 08/14/08 Status: Offline Share Posted February 16, 2013 (edited) 1. NEVER save your card info on steam . Cancel your credit card before he gets the idea to use it to buy gifts. I read somewhere that when the password is changed, the card info is cleared but I am not sure. 2. https://support.steampowered.com/kb_article.php?ref=2347-qdfn-4366 Edited February 16, 2013 by SilentGuns Link to comment
Leon Posted February 16, 2013 Content Count: 3206 Joined: 03/20/09 Status: Offline Share Posted February 16, 2013 Wow that sucks, hopefully you can get it back. And when you do, to add that extra security stuff such as placing phone number etc. Link to comment
Im a Jackass Posted February 16, 2013 Content Count: 2105 Joined: 01/02/10 Status: Offline Share Posted February 16, 2013 1. NEVER save your card info on steam . Cancel your credit card before he gets the idea to use it to buy gifts. I read somewhere that when the password is changed, the card info is cleared but I am not sure. 2. https://support.steampowered.com/kb_article.php?ref=2347-qdfn-4366 If you change the password it clears it. I know from changing my password and it did this. Link to comment
Devastator4455 Posted February 16, 2013 Content Count: 95 Joined: 01/01/11 Status: Offline Share Posted February 16, 2013 That is very smart of steam to do, Luckily he (Hacker) already changed the password so he is all set. Now just get your account back and change anything that revolves around the password he used for your steam and email. And you can get your life back on track XD BTW Could his account of gotten hijacked by the same guy that hack SG? If that is the case, also change any passwords that are like your SG account. Link to comment
Minus Posted February 16, 2013 Content Count: 418 Joined: 07/28/12 Status: Offline Share Posted February 16, 2013 That sucks. I remember when my XBL got hacked. He spent $300 on points and bought games. Last time I left credit card info on a site or anything. The good part about it was after I got my account and money back, I still had all the games he bought. Bahaha. BTW Could his account of gotten hijacked by the same guy that hack SG? Enter the paranoia.. Link to comment
TheMxPenguin Posted February 16, 2013 Content Count: 228 Joined: 08/25/10 Status: Offline Share Posted February 16, 2013 what was the guys name who hacked SG cuz i sort of rember seeing my email saying it was linked to another account when i got it back but i didnt save the name anywhere. Link to comment
SilentGuns Posted February 17, 2013 Content Count: 4799 Joined: 08/14/08 Status: Offline Share Posted February 17, 2013 I doubt it was the same guy unless you PMed your email password to someone . He only targeted people who sent info over the PM system or higherups who had access to stuff. Link to comment
Nasdaqian Posted February 17, 2013 Content Count: 481 Joined: 07/21/09 Status: Offline Share Posted February 17, 2013 If you do get it back assuming you have gmail, enable the text message verification along with steam guard. That way its impossible for anyone to get in unless they actually steal your phone Link to comment
TheMxPenguin Posted February 17, 2013 Content Count: 228 Joined: 08/25/10 Status: Offline Share Posted February 17, 2013 i sent a steam support ticket in about this how long does it take for them to get to those. also my friend told me that he no longer sees my name on his steam friends list so he either deleted my friends list or even the entire account. Link to comment
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