Small Policy Change Involving Admin Complaints

[SpikedRocker]

As of today, we are changing a small bit involving future admin complaints.

 

If you are banned you will no longer be allowed to make a complaint against an admin until you file a ban appeal. Any complaints made, will be deleted and you will be forwarded to the appeals section and reminded of this policy.

 

Why are we doing this?

Unfortunately, as of late, we've seen a number of admin complaints from people who are banned where all they claim is that they shouldn't have been banned. Most of the time no kind of evidence is ever given and really all that is given is a brief overview of what went down. This is the type of stuff we typically see with ban appeals. 99% of these types of complaints are immediately closed due to lack of evidence and if they were instead made to be ban appeals probably 75% of them would be reduced bans. This is an effort to better streamline the process involved for people who are banned (to get shorter bans), to limit the time staff spends investigating admin abuse cases, and to try to have a better rehabilitation progress.

 

Does this mean that if I am banned that the admin cannot get punished?

Of course not. At any time we can open and begin investigations on admin abuse, even without a formal complaint. If in the ban appeal, we feel there may be a case where an admin abused, we will open an investigation from the evidence presented in the appeal. In a sense, you will now only need to submit one form instead of 2.

 

After I am unbanned or my ban expires, can I submit an admin complaint?

Yes. However, as before, please have some sort of evidence that would show case this. Whether its a SS of chatlogs or a demo or video recording of the incident. Evidence is the best and most effective way of proving anything here as we simply cannot just rely on either side to just say this happened.

 

Thanks for understanding why we want to try to make things a bit simpler for ourselves and for you the players so we can better focus our time to make this place better and better each day.

[Elemental]

Is this because of the recent increase of admin complaints from the TTT server? xD

[Luke]

Is this because of the recent increase of admin complaints from the TTT server? xD

 

Might be because of the fake one on me

 

However I like this announcement. Thanks.